We independently facilitate performance improvement processes, giving you the structure, guidance and support you need to manage underperformance fairly, confidently and effectively
A clear, structured process from start to finish.
A practical and compliant process that gives employees a genuine opportunity to improve, while supporting your managers and protecting your business.
Five clear steps to a better outcome.
THE PROCESS
Understand the situation
Plan the process
Facilitate the meetings
Monitor progress
Support the outcome
We meet with you to understand the concerns, context, employee's role and desired outcomes.
We develop a dear Performance Improvement Plan (PIP) with realistic, measurable goals and agreed timeframes.
We guide and facilitate each meeting, ensuring clear communication, constructive conversations and agreed actions.
We review progress against agreed goals, identify any barriers and provide guidance to keep the process on track.
We help you determine the next steps based on the documented process and evidence of progress (or lack of progress).
Kay activities
Initial consultation
Review relevant information
Identify goals
Kay activities
Draft and review PIP
Set clear expectations
Plan meeting schedule
Kay activities
Prepare for meetings
Facilitate discussions
Document outcomes
Kay activities
Track progress
Adjust actions if required
Provide ongoing support
Kay activities
Review final outcomes
Discuss next steps
Ensure a clear record
You're supported at every stage.
THROUGHOUT THE PROCESS
Independent and impartial
A neutral facilitator focused on a fair and professional process
Clear documentation
Templates and records to support a consistent and well-documented process
Practical support for managers
Guidance, tools and facilitation to help you have confident and constructive conversations
Focus on better outcomes
Helping employees improve and your business move forward
WHAT YOU'LL RECEIVE
Practical tools and clear documentation.
We provide the templates and support you need to manage the process with confidence
Performance Improvement Plan (PIP)
A clear, structured plan with measurable goals and timeframes.
Meeting templates
Agendas, discussion points and action records
Progress monitoring
Track progress, identify barriers and adjust actions as needed
Final summary report
A dear record of the process and outcomes to support your next steps
LET'S WORK TOGETHER
Get the best outcomes for your business.
A confidential, no-obligation discussion to explore how Best In People can support your business.